What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in San Jose during the cooler months, when they’re required to keep you toasty. While you know the team at American HVAC Inc will forever be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is necessary and save yourself some cash if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound strange, but make sure everything is set to “on”. We’ve been to numerous calls only to discover the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to make sure it’s on, switched to the proper temperature and isn’t set to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and test your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t kicked on, return to your thermostat.
    • If it’s a programmable model, make certain that it’s displaying the correct time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t understand that you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Examine your air filters to make sure they’re not clogging things up.
    • Do you have any congested ducts, vents or cool air entries?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still without heat, call American HVAC Inc at 408-215-1018 or set up an appointment online and we’ll get your home back to the warm and cozy place it should be.

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